Pure Storage

Sales Operations Analyst, Technical Sales Operations

Job Locations IN-KA-Bangalore
ID 2024-17719
Category:
Services & Support
Position:
Full-Time
Work Type:
Hybrid

Company Overview

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

Position Overview

The Sales Operations Analyst will play a crucial role in supporting the System Engineering organization at Pure Storage. This role is a hybrid of sales operations, business analyst, reporting, analysis, and project management. You will be the first line of support connecting and assisting our SEs on a daily basis. You will work in a complex, fast-moving environment with multiple senior stakeholders to create & maintain business reporting, act as a liaison between the business and Salesforce teams, operationalize processes, and manage projects to support the growth and efficiency of the SE Org. This role will specifically support the APJ region and act as a liaison between the APJ SE Leader and the SE Operations team. 

 

Responsibilities

  • Improve efficiency and automation for our System Engineers day-to-day job functions to continuously improve core processes while actively identifying and eliminating efficiency gaps

  • Support sales leaders with insights, tools, and project management that lead to actionable and efficient strategic results

  • Evangelize a data-first approach in measuring success: establish reporting and analytics, tracking and monitoring of improvements against key performance metrics

  • Develop and document business requirements for new features (product and process)

  • Take a consultant like approach to the business to foster new strategies and approaches for SE Leadership and counterparts for senior executives to engage with their leaders or counterparts

  • Work cross functionally with operations, legal, marketing, finance & compensation to plan and execute on compensation plans, quota setting, territory design & alignment, capacity planning, and budget 

  • Design communication and training strategies for process changes, including identifying the appropriate learning process, timing, execution, and delivery

  • Partner with IT to thoroughly complete development testing on release items impacting the SE Organization

  • Creation of key knowledge base articles to support further educating our SEs on new/updated processes developed and released

  • Manage communication channels for the SE Organization to ensure insights, updates, new processes, etc. are effectively shared 

 

Qualifications

  • 4-5+ years of sales operations, business operations, and/or management consulting experience

  • Bachelor’s degree in the quantitative field from an accredited university

  • Extremely comfortable with Salesforce, Salesforce Reporting, etc…

  • Experience with JIRA, Anaplan, & Netsuite is a plus

  • You have strong communication skills, both written and verbal, with the ability and confidence to concisely convey complex information to senior management

  • You have strong analytical and strategic thinking skills and a passion for creative problem solving

  • You are a self-starter, fast learner, and adaptive to working in a fast-paced environment with the ability to quickly pivot

  • A good track record with process ideation, implementation, and modification with strong foresight, and attention to detail for the identification of upstream, and downstream effects of process changes

 

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